Session Plan-BSBWHS501 Ensure a safe workplace Discount Core units SITXCCS015 Enhance customer

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBFIM601 Manage finances BSBINN601 Lead and manage organisational Change BSBMGT605 Provide leadership across the organisation BSBMGT617 Develop and implement a business plan Elective Units BSBHRM602 Manage human resources strategic planning BSBINM601 Manage knowledge and information BSBMGT608 Manage innovation and continuous improvement BSBMGT615 Contribute to organisation development BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability BSBRSK501 Manage risk BSBHRM604 Manage employee relations Additional electives BSBMKG609 Develop a marketing plan BSBMKG603 Manage the Marketing Process BSBMKG608 Develop organisational marketing objectives BSBADV602 Develop an Advertising Campaign If you require RPL Kits with comprehensive benchmarking

weeds and diseases AHCCHM304 Transport and store chemicals If you require RPL Kits with comprehensive benchmarking

Units of competency BSBSMB404 Undertake small business planning AHCBUS404 Operate within a budget framework TLIR4002 Source goods/services and evaluate contractors BSBSMB405 Monitor and manage small business operations If you require RPL Kits with comprehensive benchmarking

Session Plan-BSBWHS501 Ensure a safe workplace Discount Core units SITXCCS015 Enhance customerOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these