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Another graphic novel in this fresh and fun series spin-off of The Baby-sitters Club
Author(s): Larry Kirkpatrick
It's a girl with a broken wing - and she's come to stay
When Rosamund gets hold of a real
The World of Customer Service cengage-learning-cengage-australia Another graphic novel in thisAuthor(s): Pattie Gibson Master the exceptional customer service skills that are most important in all types of organizations today with the powerful, practical presentation in THE WORLD OF CUSTOMER SERVICE, 3rd Edition. This book demonstrates how effective customer services techniques can help readers and their organizations achieve critical goals, deal with problems and complaints, consistently exceed customer expectations, and create loyal